Quality Policy
Total Quality in management, production and service
In order to receive the quality awards given in International Retail Business category, the company is required to have a work principle deserving this award from the management to the lower employees. In order to deserve the given quality certificates, it is required to have some values in the product sold, offering the product to the customer and supplying the product. For us, these values mean quality in product, tolerance in service and trust for our customers. Kiler has been awarded with the quality certificates by the respectable organizations as it has taken it as a purpose to work and serve in this direction both for itself and its customers.
Always being on the side of its consumers, Kiler has been found suitable for the system certificates given by the organization carrying out inspection and certification in this area and for awards of respectable organization due to the service it provides to its customers without making any concession from food safety in retailing sector.
Kiler has ISO 9001 Quality Management System and ISO 22000 Food Safety Management System certificates. It is the first retailer of Turkey receiving HACCP system certificate ensuring to determine and control the hazards effecting the product safety before they occur.